SHIPPING & RETURNS
SHIPPING POLICY
Processing times
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All products: 1-3 working days
Shipping times
USA:
Standard 3-7 working days
UK:
Standard 3-5 working days
Rest of the World:
Standard 5-15 working days
We ship our products from two locations: the USA and the UK.
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It is at the customer’s discretion to pay any duty or VAT charges. This is an import charge, we are not responsible for this charge.
RETURN & EXCHANGE POLICY
We want you to be satisfied with your purchase. Please read our policy carefully before making a return.
Sale Items
All sale items are non-refundable.
If you receive an item that is incorrect or defective, please contact us at trendytresses@outlook.com. We will arrange a replacement or, if necessary, a refund.
Non-Sale Items (Human Hair Crochet Products)
Returns and refunds are accepted on non-sale items under the following conditions:
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The item must be unused
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The item must be untampered with
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The item must be in its original condition
To request a return, please email trendytressesoutlook.com.
Incorrect or Defective Items
If you receive an item that is incorrect or defective, please contact us. We will arrange a replacement, or if necessary, issue a refund.
Important Notes
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Returns that do not meet the above conditions will not be accepted
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We reserve the right to refuse returns that show signs of use or tampering
If you have any questions, please contact us at trendytresses@outlook.com.